Our Privacy Policy
Our privacy policy applies to information we collect when you use or access our website, application, or just interact with us. We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective immediately after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy). We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.
Information Collection and Use
We collect information in two ways: information you provide to us directly and information we collect automatically through your use of our services. You provide us information directly when you participate in interactive features, fill out a form, request customer support, or communicate with us in any way. This includes your name, email address, postal address, credit card information, and any other information you choose to provide.
Automatically collected information includes details of how you use our service, such as access times, pages viewed, IP address, and the page you visited before our service. We also gather information about the device you use to access our service, like the hardware model, operating system, and version, and your device location.
We use various technologies to collect this information, which helps us to improve our services, understand user behavior, and enhance user experience. These technologies include cookies stored on your device and web beacons used in our services and emails. We use this information to see which areas and features are popular, personalize the service for you, and to count visits.
Additionally, when you sign up for our app, we automatically add your email address to our mailing list, which is managed using Brevo. We use this mailing list to communicate with you about updates, offers, and information related to ear training that might interest you. This process is part of our service's terms, which you agree to upon registration. You can opt-out of these communications at any time by using the unsubscribe link in the emails or contacting us directly.
Children's Privacy
While our service is not specifically designed for children, we acknowledge that children might use our service. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to remove such information. If you believe we might have data from or about a child under 13, please contact us.
Legal Basis for Processing Your Data
We process your personal information under several legal bases, including your consent, the necessity to fulfill our contractual obligations to you, and our legitimate interest in conducting and improving our business, where those interests do not override your fundamental rights and freedom related to data privacy.
When we rely on consent to process your personal information, we will ensure that such consent is clear, informed, and freely given. You have the right to withdraw your consent at any time, which may affect the availability and functionality of our services to you.
For processing activities necessary for entering into or performing a contract with you, we use personal information to fulfill our contractual obligations. For operations that fall under legitimate interests, we process your data only when these interests are not outweighed by your data protection rights.
We regularly review our data processing practices to ensure they align with the best interests of our users. Changes to our privacy policy will be made with adequate notice to you, through our service, and updates will be effective upon posting. We encourage you to review our policy periodically to stay informed of how we are protecting your information.
Information We Collect From Other Sources
In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services.
Use of Information
We use information about you for various purposes, including to:
- Provide, maintain and improve our services;
- Provide services you request, process transactions and to send you related information;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions, and requests and provide customer service;
- Communicate with you about news and information related to our service;
- Monitor and analyze trends, usage, and activities in connection with our services; and
- Personalize and improve our services.
By accessing and using our services, you consent to the processing and transfer of your information in and to the United States and other countries.
Sharing of Information
We may share personal information about you as follows:
- With third-party vendors and other service providers who need access to your information to carry out work on our behalf, such as Google Analytics, Google Firebase, Google Adsense, Stripe;
- If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request;
- To enforce applicable user agreements or policies, including ourTerms of Service;
- In connection with any merger, sale of Auris Ear Training assets, financing, or acquisition of all or a portion of our business to another company; and
- If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or anonymized information that does not directly identify you.
Third-Party Analytics and Data Collection
We use third-party service providers to help us understand and improve the usage of our services. These providers include Google Analytics, Google Firebase, and Google Adsense, which use cookies, web beacons, and other tracking technologies to collect information about your interactions with our services and others' services over time. This information helps us to better tailor our services and may be used for advertising and analytics purposes by us and these third parties.
Our service providers are carefully chosen for their commitment to user privacy and ensure the handling of your data complies with all applicable laws and best practices. We do not control these third-party tracking technologies, so we recommend that you read the privacy policies of these third parties to understand their practices.
If you wish to opt out of such data collection by third parties, you can manage your preferences through the settings of your device or browser, including any 'Do Not Track' features they may provide. For more detailed control, you may visit specific opt-out pages like the Network Advertising Initiative or Digital Advertising Alliance.
Our Use of Google AdSense
We may use Google AdSense to display ads on our website. This service provided by Google uses data collected from your visits to our website and other sites to provide personalized advertising. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
Security
We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. This includes retaining your information to provide you with the services you have requested and to comply with our legal obligations, resolve disputes, and enforce our policies.
When we no longer require the personal information we have collected about you, we will either delete it, anonymize it, or isolate it from further use, depending on the specific circumstances and in accordance with our internal policies and applicable law.
International Data Transfers
While we primarily store and process your personal data within the European Economic Area (EEA), there are times when we need to transfer and process such data outside the EEA, especially in the United States. This is particularly the case when we utilize services that have databases or infrastructure in the US, such as Google Cloud backup or Stripe for payment processing.
We ensure that such transfers are compliant with applicable data protection laws, including the GDPR. When we transfer your data to service providers in the US or other countries outside of the EEA, we rely on recognized legal frameworks ensuring adequate protection of your data. This includes mechanisms like the EU-US Privacy Shield, standard contractual clauses approved by the European Commission, or reliance on a service provider's Binding Corporate Rules.
Regardless of where your data is processed, we implement suitable measures to ensure that your personal data remains protected and secure in accordance with this privacy policy and applicable data protection laws.
Mailing List and Communications
By creating an account with Auris Ear Training, you are automatically subscribed to our mailing list managed through Brevo. This allows us to send you occasional emails regarding service updates, promotional offers, and educational content related to ear training. The subscription to our mailing list is part of our effort to enhance your learning experience and keep you informed about our latest features and offerings.
If you prefer not to receive these emails, you have the right to unsubscribe at any time. Each email we send contains an unsubscribe link at the bottom, or you can directly contact us to request removal from the mailing list.
We respect your privacy and are committed to protecting it through our compliance with this policy and relevant data protection laws.
Promotional Communications
As part of our service, you may receive promotional emails from us about new features, special offers, or other information related to ear training. These communications are sent through our mailing list, which you are automatically subscribed to upon registering for our app. If you do not wish to receive such communications, you can opt out at any time by following the unsubscribe link included in every email, or by contacting us directly at the provided email address. Opting out of promotional emails will not affect your receipt of important service-related communications.
Updates and Changes to This Privacy Policy
We may periodically update our privacy policy to reflect changes in our practices. When we make significant changes, we will notify users by prominently displaying a notice on our service. However, it is also your responsibility to review this privacy policy regularly. The date at the top indicates the last time this policy was updated.
Right to Object and Lodge Complaints
You have the right to object to certain types of data processing activities. Should you wish to exercise this right, please contact us. Furthermore, if you believe that our processing of your data violates GDPR or any other applicable laws, you have the right to lodge a complaint with a supervisory authority in your country.
Contact Us
If you have any questions about this privacy policy, please contact us at:info@auriseartraining.com.
You can also refer to our Terms of Service for more information about how we manage our terms of service.
